The Heco Story
Long-term solutions for long-time problems
All stories have a beginning. Ours starts here.
HECO was launched in 1959 by Terrell Hatfield. His vision was for HECO to be a customer-focused, problem-solving organization that would earn a reputation for expert repair, sales, and equipment management.
To get the business going, he knew he had to prove he was better than the other guys. So, when he went into the papermills that dotted the landscape around Kalamazoo, Michigan looking for motor repair work, he threw down a challenge.
Times change. The story doesn’t.
Still today, HECO is proving itself by taking on the toughest tasks: by asking for the motor that, no matter how many times you send it out, keeps causing problems. And still today, before we offer answers, we ask questions to find out why the problem occurred in the first place.
Here’s another thing that hasn’t changed. When a motor comes in for repair, we just want to see it once. We don’t want to see it again. We have a reputation to live up to: when HECO fixes it, it’s fixed.
It’s who we were, are, and always will be.
“Give us the toughest motor problem you have. Give us a chance to solve the actual, root problem.”
Where we’ve been.
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- What to Look for in an Electric Motor Repair Shop
- How to Get the Right Electric Motor
- Reliability Maintenance is Good Medicine
- Book Title Number Four
- Book Title Number Five