Protecting your personal information is important to HECO Inc., 3509 South Burdick Street, Kalamazoo, MI 49001, USA (“HECO Inc.” or “we”, “us”, “our”). Please note that HECO Inc. is located outside of the European Union, in the United States, and thus in addition to the General Data Protection Regulation (whenever applicable), U.S. law may apply to certain aspects of having your data collected and processed.
The Type Of Information We Collect
Information You Provide to Us
Based on the consent granted (provided that no other circumstance when processing Personal Information without consent legally applies), we collect information that you have provided to contact you or to identify you personally, such as your name, company name, email address, postal address, phone number, or any other information that identifies you (“Personal Information”). We also collect aggregate information (such as how users access the website). As is true with most websites, we gather web server log file information automatically, such as your browser type, IP address, referring/exit page, and operating system.
If you choose to use the contact form on the website, you will be asked for general information such as name, company, city, phone, and email address. HECO Inc. will use this information to better understand who you are and to identify the best person to contact you from within HECO Inc.. HECO Inc. stores this information for at least one year.
HECO Inc. will never knowingly collect information from children. For consent to be valid, it must be granted by an individual of 16 years old or older. By consenting to this policy, you declare you are 16 years or older. If, despite the language of the consent, it is found that information is collected from a child below the age of 16, that user would be notified that his or her Personal Information cannot be accepted, and that Personal Information would be removed from our records immediately.
How We Use Personal Data
We use your Personal Information to provide marketing services, not to mine or sell your data.
We use your Personal Information to provide services to you and to communicate with you by email, track visitor utilization of the site, and market our services.
Reasons We Share Personal Data
Personal Information we gather is for internal use only and we will not authorize the release of this information to anyone outside HECO Inc., except as clearly described below.
Should you breach our Terms of Service, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligations, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction. Specifically, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam, or other undesirable conduct.
How Long Do We Store Your Data
- HECO Inc. will keep contact form data for at least one year.
Authorized Third Parties
How To Request Access, Update, Rectification, Erasure, And Restriction Of Processing Of Personal Information
To access, review, update, amend, erase, or restrict processing of Personal Information, please email us or call 269.381.7200. You may opt out of future contact via the same method.
HECO Inc. will take commercially reasonable efforts to provide you with an accounting of the Personal Information we may have within a reasonable period of time. If we are unable to process your request, you will be provided with an explanation.
At HECO Inc. the security of the Personal Information that you submit via our website is our priority. We use reasonable administrative, technical, and physical safeguards to protect your information from loss, unauthorized access, unauthorized destruction, use, modification, or disclosure of information and require the same controls from our affiliates.
You may contact HECO Inc. at any time by emailing us or call 269.381.7200 to request access to your Personal Information, to have it rectified, erased, and/or to restrict its processing. You may also request to have your Personal Information provided to you in a structured, commonly used, and machine-readable format, as well as to have it transmitted to another entity at your request.
Changes To This Policy
We reserve the right to change this notice at any time. We will post a notice of the effective date of changes to the Policy on our website.
Right To Lodge A Complaint
If you feel that HECO Inc. does not comply with this policy or violates the law, you are entitled to lodge a complaint with a supervisory authority in the Country/EU Member State where you reside.