The Heco Story

All stories have a beginning. Ours starts here.

HECO was launched in 1959 by Terrell Hatfield. His vision was for HECO to be a customer-focused, problem-solving organization that would earn a reputation for expert repair, sales, and equipment management.

To get the business going, he knew he had to prove he was better than the other guys. So, when he went into the papermills that dotted the landscape around Kalamazoo, Michigan looking for motor repair work, he threw down a challenge.

Times change. The story doesn’t.

Still today, HECO is proving itself by taking on the toughest tasks: by asking for the motor that, no matter how many times you send it out, keeps causing problems. And still today, before we offer answers, we ask questions to find out why the problem occurred in the first place.

Here’s another thing that hasn’t changed. When a motor comes in for repair, we just want to see it once. We don’t want to see it again. We have a reputation to live up to: when HECO fixes it, it’s fixed.

It’s who we were, are, and always will be.